Spirent Communications, the leading provider of proactive service assurance solutions, has unveiled the Tech-X Flex (Flex) Wi-Fi In-Home Test Suite for automating installation and troubleshooting of next-generation in-home Wi-Fi services.
Spirent said that service providers are leveraging Wi-Fi technology to transform the home network and deliver anytime, anywhere access to high-quality voice, video and data services. However, Wi-Fi adds significant complexity to home network installation and troubleshooting processes, making it more difficult to achieve consistent QoE levels for customers.
According to Spirent, the new Wi-Fi In-Home Test Suite, available in release 6.50 of Spirent’s Flex In-Home Service Assurance System, provides an innovative and unprecedented ability to certify the quality and performance of new installations and to automate complex troubleshooting processes, leading to fewer service calls and truck rolls, reduced on-site troubleshooting time and improved customer satisfaction.
The Wi-Fi In-Home Test Suite provides comprehensive Wi-Fi testing capabilities, enabling technicians to verify the quality of the Wi-Fi interface, view connected devices, identify rogue clients and select optimal channels in environments with congestion or excessive interference. Furthermore, the Wi-Fi Test Suite enables identification of non-802.11 interference including the unique ability to isolate highly-problematic sporadic interference.
Des Owens, general manager of Spirent's Service Assurance Business
Our goal is to automate assurance workflows across the Wi-Fi lifecycle, from installation through to operation, so that providers can deliver a consistently excellent service experience at the lowest possible operational expense.
