Botswana Telecommunications(BTCL), a provider of fixed, mobile and broadband services to approximately 800,000 customers, has awarded Amdocs a five-year managed services contract for business support systems (BSS) modernization with the aim of enabling service convergence, more billing and customer care options and reduced operational costs.
Under the agreement, Amdocs will deliver its C1 converged billing system (the former Comverse One product) to replace three legacy billing systems currently supporting the Operator's different lines of business. As a result, the operator will be able to offer customers triple-play bundles and price plans and, for the first time, a single bill across all services.
Amdocs said that it will also deliver managed services and user acceptance testing services developed for Amdocs C1 following Amdocs’ acquisition last year of the substantial majority of Comverse’s BSS assets.
Christopher Diswai, General Manager Strategy at BTCL
BTCL operates in a competitive market and it is important for us to be able to offer our customers attractive multi-play bundles and price plans, a single bill across services and new customer service options for greater end-user control and satisfaction.
Eric Updyke, group president of Amdocs System Integration and Operations
Our engagement with BTCL is a further example of our continued business momentum following the Comverse asset acquisition.
