PT Sampoerna Telecom (STI), an Indonesian mobile operator, has extended its convergent charging and billing solution contract with FTS, a global provider of billing, customer care and policy control solutions to provide innovative mobile data services to its customers across Indonesia. FTS’ Leap Billing which has been used by STI for the past six years. enables STI to introduce innovative new offerings in real time to its prepaid and postpaid customers. According to FTS, the Leap Billing system facilitates the operator in charging its customers correctly, enforcing their usage and QoS rules and securing optimal use of network resources, which results in enhanced subscriber experience and satisfaction.
“The flexibility of FTS’ convergent charging and billing solution has enabled us to provide a richer offering to our customers through the rapid implementation of new services,” said Marlo Budiman, STI’s Chief Financial Officer. “As STI continues to launch personalised mobile broadband services and introduce attractive new service plans, we are confident that the Leap Billing platform will assist us in responding to our growing customer needs.”
“STI’s extension of Leap Billing affirms FTS’ expertise and capability to provide the broad support that operators need as market dynamics evolve,” commented Nir Asulin, CEO of FTS. “Operators today require flexible and configurable convergent billing and charging solutions which are subscriber-centric in nature, powerful, flexible and easy-to-use. We are proud that we have once again been selected by STI, providing its back office teams with the flexibility to innovate by acting at the speed of marketing and resulting in a much lower total cost of ownership.” Read More ''FTS and Sampoerna Telecom Indonesia Sign Multi-Year Convergent Billing and Charging Extension Deal'