Vivo Brazil Upgrades Service Activation Solution to Offer Innovative New Services

Vivo Brazil Upgrades Service Activation Solution to Offer Innovative New Services Image Credit: Netcracker

Vivo Brazil is upgrading Netcracker's Activation Manager solution to streamline the process of bringing innovative new services to market. Vivo is the largest telecoms service provider in Brazil, offering fixed-line and mobile voice, television and Internet broadband services to nearly 3400 cities across the country.

According to Netcracker, the upgraded solutions with newer features will support Vivo's long-term business growth strategies and reduce total cost of ownership. With more automated service activation capabilities, Vivo can accelerate new service deployment, optimize fulfillment processes and reduce assurance demands. Accurate and timely activation of services will also ensure that customer expectations and SLA commitments are met, while driving greater efficiency across service delivery cycles, added Netcracker.

Christiane Edington, Director of IT at Vivo
Quickly configuring, provisioning and managing new services is a critical factor in being able to optimize customer experience and succeed in a marketplace that is constantly changing and innovating.

Sylvain Seignour, Vice President of Global Sales at Netcracker
Bringing innovative services to market faster and more cost-effectively introduces the ability to expand new revenue streams by maximizing customer experience and delivering on the expectations that exist today.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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