Vivo Brazil is upgrading Netcracker's Activation Manager solution to streamline the process of bringing innovative new services to market. Vivo is the largest telecoms service provider in Brazil, offering fixed-line and mobile voice, television and Internet broadband services to nearly 3400 cities across the country.
According to Netcracker, the upgraded solutions with newer features will support Vivo's long-term business growth strategies and reduce total cost of ownership. With more automated service activation capabilities, Vivo can accelerate new service deployment, optimize fulfillment processes and reduce assurance demands. Accurate and timely activation of services will also ensure that customer expectations and SLA commitments are met, while driving greater efficiency across service delivery cycles, added Netcracker.