Ericsson has signed a five-year managed services agreement with UPC Poland, the country's largest provider of digital cable TV and broadband services. UPC Poland provides digital TV, broadband internet, and digital (VoIP) telephony services for 3 million households (1.4 million individual and corporate customers).
Ericsson will assume responsibility for field maintenance in UPC Poland's network and for delivering continuous improvements in network quality and operational efficiency. Ericsson will also drive preventive and corrective maintenance activities with a focus on process optimization.
In September 2015, Ericsson announced a similar contract with UPC Hungary. In addition, Ericsson is the exclusive metadata provider for UPC's parent company Liberty Global's digital TV platforms in multiple European countries. Ericsson claims that every year it distributes more than 2.7 million hours of programming in more than 90 languages for more than 500 TV channels.
Severina Pascu, CEO Central and Eastern Europe, Liberty Global
The expansion of infrastructure is our strategic priority which will enable UPC Poland to significantly increase its scale of operations and investments aimed at advancing of the quality of digital services.
Jean-Claude Geha, Vice President, and Head of Managed Services globally at Ericsson
The contracts in Poland and Hungary are in line with our strategy to expand Ericsson's Managed Services offering to cable providers. We are committed to enabling cable providers like UPC maintain superior customer experience in the ever changing digital world.
