T-Mobile Netherlands, a subsidiary of Deutsche Telekom with 3.8 million customers, has selected NetCracker to implement its Product Management solution to help improve the overall management and delivery of its services. NetCracker said that the solution will help T-Mobile Netherlands replace out-of-date, built-to-order systems with commercial off-the-shelf (COTS) software. The operator will be deploying NetCracker's Product Catalog and Product Lifecycle Management components of the product management solution.
According to NetCracker, a centralized product catalog and sophisticated product management capabilities will enable T-Mobile Netherlands to consolidate and support easy access to all product information. NetCracker’s Product Lifecycle Management, which will be implemented using an agile methodology, will enable T-Mobile Netherlands to simplify the way it manages products across their lifecycles, from development to production to retirement.
Jeroen Van Der Sman, Manager Solution Design at T-Mobile Netherlands
A centralized view into our products and the use of a single platform to manage their lifecycles will help us improve internal operations and collaboration, and introduce new opportunities to maximize customer experience by giving our end users what they want, when and how they want it.
Sylvain Seignour, Vice President of Global Sales at NetCracker
With end-to-end visibility and control over its product development and lifecycle, an operator can see the whole picture and implement best practices to maximize customer experience and retention.
