Dialogic, Tuesday announced that the company will begin to offer real-time communications applications to its service provider customers through the acquisition of APEX Communications. Dialogic’s entry into this market responds to new requirements from service providers to address their customer satisfaction and profitability goals through network or cloud-based applications that are quickly deployable and customizable, said the company..
As part of its real-time communications applications offerings, Dialogic will begin delivering packaged as well as customizable applications immediately. The portfolio includes a variety of applications that can be customized easily to meet the needs of operators around the world, including adding video to existing voice solutions, migrating existing voice / video solutions to WebRTC-based solutions and/or IMS/VoLTE-based solutions, and various forms of IoT communication applications.
APEX Communications has been a long-time media processing partner of Dialogic and is a global real-time communications applications supplier with proven solutions for service provider and enterprise networks.