Tata Docomo Taps Syniverse Policy Control to Offer Customized Services

Tata Docomo Taps Syniverse Policy Control to Offer Customized Services Image Credit: Syniverse

Syniverse is working with Tata Docomo, one of India’s leading telecom service providers, to enable subscribers to manage their mobile expenses. Through this collaboration, Tata Docomo will be deploying Syniverse's intelligent policy capabilities to allow subscribers to gain control of their data usage through prepaid data passes, volume-based data caps and high-usage alerts.

Tata Docomo will leverage Syniverse’s intelligent policy portfolio to drive overall profitability for the retail and wholesale, and also to enhance the quality aspects of their businesses. Collectively, the full portfolio uses real-time data to gain an instantaneous view of individual subscribers to enable operators to deliver personalized experiences and competitive pricing plans for each subscriber, said Syniverse.

Gurinder Singh Sandhu, Head Marketing, Mobility, Tata Teleservices Ltd
Customer centricity and innovation are at the heart of every service that we offer to our subscribers. Our collaboration with Syniverse is the first of its kind in India’s telecom market to empower our customers to manage their experiences and costs.

Sanjay Kasturia, Syniverse’s Vice President and Managing Director of Sales for India
In the face of ever-increasing competition, mobile operators are focused on increasing revenues and retaining subscribers. Through our intelligent policy products, we have developed a comprehensive approach to help operators differentiate their businesses.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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