Omantel, the largest telecommunication services provider in Oman has chosen TEOCO to provide multi-year managed services for planning and optimization of radio access network (RAN) including customer experience management.
Omantel, a pre-existing TEOCO customer, has chosen to extend its relationship with TEOCO as its multi-vendor tools are capable of optimizing network performance without additional CAPEX investment, said TEOCO.
TEOCO will provide Omantel with a managed service that incorporates its suite of vendor independent solutions. This includes combining Geolocation, the InSync Customer Experience platform and autonomous drive testing to deliver improved customer Quality of Service. TEOCO will also use its complete RAN and Service Assurance solutions suite to plan and optimize Omantel’s GSM, 3G and 4G network infrastructures.