The Amdocs policy control solution will be integrated with the Amdocs BSS platform to support a range of use cases, including bandwidth management, fair-usage control, and bill-shock prevention.
Amdocs says Policy Controller will also enable the launch of innovative new services, such as data bundles across multiple lines of business and dynamic payment methods with variable spend limits, to enhance the customer experience and boost customer loyalty."
"We selected Amdocs to help us transform our IT infrastructure, having seen their track record in delivering similar data warehouse and BSS transformation projects around the world," said Ernest Cu, president and chief executive officer at Globe. "With a strategic partner like Amdocs, we can approach these two large projects in a holistic manner. We will be able to convert data from our BSS systems into actionable business intelligence that will enable us to improve the customer experience, drive service uptake and revenues, and reduce operational costs."
"Transforming both BSS and data warehouse platforms with direct oversight from Amdocs positions Globe at the forefront of operational excellence in the Philippines and frees them to focus on business growth," said Brian Shepherd, group president for Amdocs. "Our processes and advanced products allow easy definition, tracking and performance level improvement, and gives Globe full control over improved operational results."
