Oracle Communications has launched an expanded set of analytics capabilities for communications service providers (CSPs). The new Oracle Communications Analytics combining new and existing analytics capabilities from Oracle Communications is aimed at enabling CSPs to better leverage and monetize their data by correlating network, service, and subscriber information.
According to Oracle, the new analytics portfolio provides an end-to-end, communications-specific analytics functionality for data integration, big data, data warehousing, business intelligence, and advanced analytics. The portfolio includes four new products: Oracle Communications Customer Experience Analytics application, Oracle Communications Network Assurance Analytics application, Oracle Communications Analytics Big Data Platform, and Oracle Communications Analytics Diameter Adapter. Also included are new releases of existing products such as Oracle Communications Data Model.
Clare McCarthy, practice leader, Telecom Operations and IT, Ovum
As the telecommunications industry accelerates its rate of change, it’s critical that CSPs leverage and monetize their network, service, and customer information. To do so, they must first design analytics solutions that address their business problems in real time—and integrate them with existing data warehouse and analytics solutions.
Doug Suriano, senior vice president and general manager, Oracle Communications
CSPs have an advantage—they have a lot of data about how their network operates and the kinds of experiences that customers are having. But without the right big data and analytics tools, the data will remain unused and siloed in various systems.