Etisalat UAE has completed a series of comprehensive virtual customer-premises equipment (vCPE) trials, leveraging on solutions on NEC/NetCracker SDN/NFV Solutions. The demonstration brings new ways to optimize customer experience through the use of self-service portal. Etisalat UAE is the Middle East’s leading telecommunications provider, offering a wide range of 3G, 4G and Fiber-to-the-Home services to more than 11 million customers across the region.
According to NEC/NetCracker, the proof of concept (PoC) validated its vCPE solution’s ability to move highly complex IP and connectivity functionality from end-user gateways to Etisalat’s data center, which will reduce complexity for residential customers and provide them with more control over services.
During the PoC, NEC/NetCracker demonstrated new use cases for Etisalat, including the ability to let customers personalize device- and subscriber-specific usage controls through an easy-to-use self-service portal. They also showed how customers can extend their LAN to enable cloud-based L2 services and content, as well as the vCPE solution’s ability to deploy virtual firewalls.
Esmaeel Alhammadi, Senior Vice President of Network Development at Etisalat
Our investment into virtual infrastructure is critical in enabling our long-term success in a highly competitive Internet-enabled market, where instant gratification and micro transactions dominate. The proof of concept validated the technology and business benefits associated with implementing their vCPE solution.
Noboru Takahashi, President & CEO at NEC in Gulf Cooperation Council (GCC)
By implementing the NEC/NetCracker vCPE solution, Etisalat can provide customers with access to a diverse set of services and capabilities through a self-care portal. The vCPE solution will also help Etisalat enable IPv6-based Internet connectivity without the need for any complex on-site processes.
