Revenue Management is an area of great interest for Operators, especially in an operating environment characterized by so many service roll-outs that require robust and integrated billing and charging functions that can translate every usage into billed revenues. Revenue management area has also garnered attention over the emergence of fraud, in which the usage is not detected, uncharged and unbilled accordingly. Acccording to Equinox Information Systems, telecom fraud occurs when an individual or company uses telecommunication services without paying for them. The Nashville-based company which offers products that 
manage data, stop fraud, increase efficiency, improve service, and enhance their bottom-line results of their clients announced that Velocity Networks, a business grade voice and data solutions provider headquartered in Southern California, has licensed the Protector fraud management system offered by Equinox. Protector is widely recognized as the industry's most reliable and affordable tool for combatting telecom and communications fraud. Rather than hardcoding or targeting a specific fraud type or method, Protector employs dynamic usage profiling and other proprietary monitoring metrics to identify suspicious activity regardless of the manner in which unauthorized access was gained. Protector instantly notifies analysts when suspicious activity occurs and uses a weighted scoring algorithm to determine the fraud risk of each violation. The score determines when notifications are sent, with higher scores triggering additional, more frequent notifications, including escalation alerts.
“Like many Hosted VoIP providers, we've been targeted by fraudsters, so it's no surprise that we take fraud prevention very seriously,” explained Theresa Kammermeier, Director of Ops & Engineering at Velocity Networks. “Based on their reputation, we turned to Equinox for a fraud management solution. Less than one month after going live with the Equinox Protector system, we have already realized a return on our investment! Protector enabled us to proactively identify and stop fraudulent activity, avoiding what otherwise could have been a significant loss.”
According to Equinox Executive Vice President, David West, “Velocity Networks has already experienced the benefits of Protector's real-time alerts first hand. Having Protector in place allowed them to rapidly identify and shut down fraud while avoiding a costly hit to their bottom line. We are pleased to begin this relationship with Velocity Networks and look forward to assisting in their fraud management efforts for years to come.”
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