The second largest Operator in Indonesia, Indosat has selected NEC and NetCracker to enable a large-scale OSS transformation. In collaboration with NEC Indonesia, NetCracker will deliver its comprehensive OSS solution on the NetCracker Framework to help Indosat develop, provide and support enterprise services.
According to Netcracker, the platform will consist of numerous NetCracker products, including its Resource Inventory, Discovery & Reconciliation, Network Planning & Design, Service Order Management, Service Activation, Service Information Management, Service Inventory, Service Problem Management and Product Information Management offerings. The company added that the solution will help Indosat reduce CapEx and OpEx by enabling more efficient use of network assets and reducing the costs of maintenance.
John Martin Thompson, Director & Chief Technology Officer at Indosat
NetCracker's consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer- and network-facing operations. We are excited to expand our relationship with NEC and NetCracker and to deliver these benefits to our customers.
Takayuki Kano, President Director, NEC Indonesia
Winning this important project further reinforces our close relationship with Indosat. The new OSS environment we are providing enables Indosat to achieve more efficient operation of their assets and to simplify internal processes, while shortening the time to deliver the required services to market.
