Self-optimizing network (SON) specialist, Reverb Networks last week announced that the company has delivered a significant Customer eXperience (CX) improvement during a recent SON implementation in one of Tunisia’s most popular mobile networks.
According to Reverb Networks, its SON system, InteliSON, showed impressive results while operating in fully autonomous mode, with no human intervention. The systems also absorbed various maintenance changes to live network configuration applied by parallel manual engineering processes, fully automatically, without any need to stop or adjust the SON system.
Reverb claims that its live network results shows 24% reduction in call setup failures, 28% more capacity from HSDPA and 30% reduction in dropped calls. The trial also demonstrated the ability to quickly find configuration mismatches and react to shifting traffic patterns, added Reverb Networks.
Zoran Kehler, CEO Reverb Networks
When you consider that many of these networks have been in place for a decade or more, and Reverb’s InteliSON is still able to generate around a 30% increase in capacity in a few days, it is really astonishing how much value InteliSON unlocks in the average mobile network. What is always amazing to network engineers is just how much improvement in basic KPIs can be derived from even a baseline SON installation. It is becoming increasingly clear that networks which are optimized for a static condition are wasting vast amounts of installed resources, and only a SON system can manage the real-time demands in heavily loaded networks.
