Self-optimizing network (SON) specialist, Reverb Networks last week announced that the company has delivered a significant Customer eXperience (CX) improvement during a recent SON implementation in one of Tunisia’s most popular mobile networks.
According to Reverb Networks, its SON system, InteliSON, showed impressive results while operating in fully autonomous mode, with no human intervention. The systems also absorbed various maintenance changes to live network configuration applied by parallel manual engineering processes, fully automatically, without any need to stop or adjust the SON system.
Reverb claims that its live network results shows 24% reduction in call setup failures, 28% more capacity from HSDPA and 30% reduction in dropped calls. The trial also demonstrated the ability to quickly find configuration mismatches and react to shifting traffic patterns, added Reverb Networks.