Bahrain's Batelco Group's subsidiary, Sure which provides telecommunication services in Guernsey, Jersey and the Isle of Man has selected ENABIL to implement and manage the operator's convergent charging and customer care platform, which will be delivered through a private cloud model. The platform is based on Oracle's business support system (BSS) technology, and includes Oracle Communications Converged Charging and Policy Solution, Oracle Communications Elastic Charging Engine, and Oracle Communications Network Charging and Control.
ENABIL said that the new solution offers convergence across all lines of business including mobile, fixed line/broadband and IPTV and the flexibility to manage changing market requirements and support the rapid release of new services. The company added that the Oracle solution will be enhanced by its Customer Experience Manager (CEM), a web-based, fully extendible product which offers a level of control and information accessibility that can provide a rich experience for the end user.
Eddie Saints, Chief Executive of Sure
The flexibility of ENABIL's customer care and billing platforms can allow us to bring new promotions more rapidly to market, increase the efficiency of our operations through greater automation and offer more innovative products and services. These improvements will be great for our customers and can provide a competitive advantage for us as grow our business in The Channel Islands and Isle of Man.
Sandy Wiersma, Vice-President - Sales and Marketing at ENABIL Solutions
We are very proud to have been chosen by Sure as their customer care and billing partner. It is a testament to the ENABIL team and our ability to be responsive, creative and cost-effective…qualities that are aligned with the Sure brand. The Sure partnership launches ENABIL's first technology implementation in conjunction with managed services outside of North America.
