CENX, a global leader of Service Orchestration solutions for software-defined and virtualized networks, today announced that it has partnered with Ericsson to integrate its Cortx Service Orchestrator as a key element of Ericsson's global Managed Services Delivery Platform. CENX's Cortx Service Orchestrator delivers an intuitive graphical dashboard to identify performance degradation (e.g. frame loss, latency and jitter) and simplifies the isolation of faults, significantly reducing Mean Time To Repair, increasing network availability and enhancing customer experience.
According to CENX, the Cortx Service Orchestrator solution will allow Ericsson's managed service professionals to proactively monitor customers' data connectivity services, providing real-time visibility of end-to-end circuit availability and performance, spanning multiple technologies. It enables Ericsson to identify degradation of Ethernet circuits before they begin to significantly impact end users of the network. It also provides service delivery teams with the ability to measure Local Exchange Carriers and Alternate Access Vendors' performance against key performance indicators and manage them in line with service level agreements.
Ed Ogonek, President and CEO of CENX
We are pleased to be working with Ericsson for a global go-to-market strategy with an integrated solution offering. This deployment has proven that Cortx Service Orchestrator is able to meet the usability, scalability and performance requirements of one of the world's largest network operations.
Jean-Claude Geha, Ericsson VP and Global Head of Managed Services Business Portfolio
This successful partnership is one example of how Ericsson Managed Services is continually leveraging innovative tools to serve its customer base worldwide.
