Info Image

Indian BSS Vendor Magnaquest Intros Billing and CRM Solutions for Utilities Industry

Indian BSS Vendor Magnaquest Intros Billing and CRM Solutions for Utilities Industry Image Credit: Magnaquest Technologies

India-based billing & Customer Relationship Management (CRM) software company, Magnaquest Technologies, has announced that its Cloud-based Billing & CRM solutionSURE! Utility Billing will be supporting revenue management and CRM portfolios for the Utilities market. 

According to Magnaquest, the Utilities industry will benefit tremendously from advanced billing capabilities as players in this market continue to be challenged by the need to ensure revenue assurance, customer satisfaction, operational efficiencies and be well equipped in terms of customer management and collection systems to support their transformation to becoming Smart Utility providers. 

SURE! Utility Billing provides access to multiple dynamic pricing options to Utility companies and offers several convenient payment options to their customers thus enabling faster and timely collections. Magnaquest added that its solutions integrate seamlessly not only with the traditional metering infrastructure but also the Smart Metering infrastructure a large number of players in the Utility market are shifting to. 

Ramakrishna Mashetty, CTO
SURE! solution from Magnaquest has already been deployed by one of the top 5 US Energy Utilities companies for its home utility billing needs. Other than the above, SURE! solution will now provide new differentiating features in terms of payment options that include mobile app based payments, kiosk based payments to serve Utility companies' varied class of customers. SURE! also offers a new communication platform for Utilities and their customers in the form of Mobile Self-Care Portal enabling utility customers to manage their Utility bill payments and service requests via their smartphones.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

PREVIOUS POST

Alcatel-Lucent Includes New Members to Site Certification Program to Extend Small Cell Deployments

NEXT POST

Nokia Networks Collaborates with Kaiserslautern University on 5G Development