No Bill Shocks with CSG's Singleview® Platform for Virgin Mobile Australia

 Service Management Platform

 

     

CSG's next generation Singleview platform will enable Virgin Mobile Australia,one of the country’s most popular mobile operators to offer their subscribers a platform to view and manage account balances accurately, enabling them to control their credit limits and provides them with usage notifications that help avoid incidences of bill shocks. CSG Systems International, Inc, a global provider of interactive transaction-driven solutions and services, has more than 60 of the world’s leading wireline, wireless, mobile and IP network operators relying on its next-generation solution for their fully converged real-time prepaid and postpaid charging and billing services.

 

 “CSG Singleview is the core of our billing operations,” said Graham Milne, Director of Technology and Delivery at Virgin Mobile Australia. “Singleview delivers exceptional flexibility and allows us to develop new services quickly in a highly competitive market.”

 

“Virgin Mobile’s enhancement of Singleview is focused on improving their already impressive customer experience,” said Ian Watterson, vice president and managing director of Asia-Pacific for CSG. “Virgin Mobile’s customers are now in full control of their spend, allowing them to avoid exceeding their voice and data limits through market-leading anti-bill-shock features.”

 

  Source - CSG International (Sept 19, 2013)
 
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Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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