KPN Leverages Alcatel-Lucent RCS to Converge Mobile & Fixed Voice Services

KPN Leverages Alcatel-Lucent RCS to Converge Mobile & Fixed Voice Services Image Credit: Alcatel Lucent

Alcatel-Lucent has signed a five-year agreement with KPN to provide its new Rapport communications software, a software-based open communications and collaboration platform, enabling the Dutch operator to simplify and consolidate a number of voice services, such as VoLTE/mobile, fixed, and WiFi services with a single, more agile cloud communications platform, simplifying and reducing the cost per subscriber to deliver these services. 

KPN will use Alcatel-Lucent Rapport to provide its consumer and business customers with voice and rich communication services, regardless of device or whether they are in a fixed or mobile environment. According to Alcatel-Lucent, Rapport is based on a fully re-architected version of Alcatel-Lucent’s IP Multimedia Subsystem (IMS) software. 

Alcatel-Lucent said that the RCS platform will play a key role in KPN’s ability to create and deliver new applications and services based on the software’s built-in APIs. It includes APIs that allow new web communication services to be added to the rich functionality of KPN’s all-IP network.

Andre Beijen, Manager Network and Service Development, KPN
This agreement is a significant step for KPN to consolidate a number of its voice services (e.g. VoIP rationalization) and introduce new voice services (e.g. VoLTE) to our customers throughout the Netherlands. 

Willem Hendrickx, President of Europe, Middle East & Africa, Alcatel-Lucent
The Alcatel-Lucent Rapport portfolio facilitates the convergence of KPN’s mobile and fixed networks,  and allows it to add communications functionality and services inside of apps and websites and available from any device, anywhere, anytime. KPN customers will also have greater communications choices – for example how to answer a call, whether on a phone, a tablet extension or right inside a business’ website, as well as seamlessly switching from voice to video to data at any time.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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