Alcatel-Lucent has signed a five-year agreement with KPN to provide its new Rapport communications software, a software-based open communications and collaboration platform, enabling the Dutch operator to simplify and consolidate a number of voice services, such as VoLTE/mobile, fixed, and WiFi services with a single, more agile cloud communications platform, simplifying and reducing the cost per subscriber to deliver these services.
KPN will use Alcatel-Lucent Rapport to provide its consumer and business customers with voice and rich communication services, regardless of device or whether they are in a fixed or mobile environment. According to Alcatel-Lucent, Rapport is based on a fully re-architected version of Alcatel-Lucent’s IP Multimedia Subsystem (IMS) software.
Alcatel-Lucent said that the RCS platform will play a key role in KPN’s ability to create and deliver new applications and services based on the software’s built-in APIs. It includes APIs that allow new web communication services to be added to the rich functionality of KPN’s all-IP network.