Telkomsel, the largest mobile operator in Indonesia with over 140 million subscribers has selected Cloudera as its big data platform provider to support the company’s evolution from a voice- and SMS-based business to one that offers higher value broadband services to customers.
Cloudera, a leading provider of enterprise analytic data management powered by Apache Hadoop, said that Telkomsel has seen increasing data volumes in its legacy data warehouse, particularly as a result of the telecommunications industry’s technological convergence which is driving consumers to perform a wider range of tasks using their mobile devices. The company is now implementing data discovery and analytics use cases on the Cloudera platform to, for example, gain deeper customer insights that will support many users’ adoption of smartphones and broadband services.
Cloudera said that Telkomsel is running Cloudera in an on-premise environment, and is exploring the use of Hadoop components including Apache Hive, Apache Spark, and Impala. Telkomsel performs data ingestion using Apache Sqoop, Apache Flume, and Apache Kafka to move data from its sources to the Enterprise Data Warehouse, added Telkomsel.
Metra C. Utama, VP of IT Planning, Telkomsel
One of the first use cases we looked at was storing xDR data for longer data retention. With 100 percent data growth annually, Hadoop is the best option to offload the data from the EDW. We’re looking forward to the next phase of adoption of our Cloudera environment, which will drive new analytical insights. The level of ongoing support and day-to-day interaction we have with the Cloudera team will expedite the advancement of our platform, and we look forward to the additional benefits this will offer our business.
Amy O’Connor, Big Data Evangelist & Telecommunications Subject Matter Expert, Cloudera
The ability to improve overall business strategy or revenue through advanced analytics is paramount for any business to maintain a competitive edge. Like so many other leading mobile operators around the globe, the data volumes that Telkomsel seeks to gather and process for better, faster decision-making are growing exponentially. We are pleased to provide Telkomsel with a platform that meets their needs for increased analytic visibility.
