Samsung is partnering IBM and Guavus to offer a comprehensive Operational Support Systems (OSS) portfolio to mobile network operators and to collaborate on the overall OSS technology while developing new business opportunities. The newly launched portfolio of operational support systems from Samsung, CognitiV OSS, is designed to help mobile service providers to manage and optimize their networks in a proactive and intelligent way, said the company.
In its statement, Samsung said that based on information collected from network elements and user traffic, CognitiV OSS analyzes users’ service quality of experience (QoE) in real-time, which provides automated network optimization and root-cause analysis of service quality degradation. Samsung is also working closely with Guavus on developing analytics technologies to bolster its innovative OSS offering, including real-time analysis capabilities that are optimized for radio networks.
Samsung seeks to give mobile service providers the ultimate mobile experience for end users. In close partnership with leaders in the industry, Samsung CognitiV OSS can offer solid network performance and user experience improvements to our customers, while reducing their operating costs and helping them better monetize their network infrastructure.
The partnership between Samsung and IBM brings together cutting-edge LTE network technology and LTE service assurance. This allows service providers to deliver the best experience and value to their subscribers.
Mobile service providers are under significant pressure to provide highly personalized services, more responsive networks and a higher quality of service. To compete effectively, a next generation OSS system that integrates billing, operations and network planning is needed, so that network-wide optimizations can be implemented dynamically and cost effectively. Through partnership with us, Samsung is now able to uniquely provide a Service Assurance analytics solution that correlates and fuses streaming network data with operational data. This enables mobile service providers to quickly identify and resolve network outages, RAN congestion and improve LTE capacity planning in a way that positively impacts customer retention and network profitability.
