Ericsson has been awarded the entire Business Support Systems (BSS) transformation project for Zain Kuwait, covering a wide range of products, solutions and system integration services.
According to Ericsson, with the implementation of the fully integrated and convergent environment, Zain Kuwait customers will experience enhanced billing flexibility, single bill and capabilities to try out new services, without facing unexpected costs at the end of the month. This project marks the second phase of Ericsson’s partnership with Zain Kuwait.
In November 2014, Ericsson said it has successfully completed the implementation of its Charging System, Multi Activation, Multi Mediation and integration layer for Zain Kuwait.
Ericsson is a leader in BSS transformation processes and its best-of-suite BSS solutions deliverefficient, innovative, and user-oriented business systems. We are confident in Ericsson’s ability to help Zain Kuwait streamline operations, reduce costs, and provide the best possible overall customer experience – in real time.
Rafiah Ibrahim, President Ericsson Region Middle East and East Africa
We are pleased to further strengthen our partnership with Zain Kuwait. Through our BSS transformation project, we aim to help Zain Kuwait consolidate its systems, optimize services, accelerate processes, and decrease costs. Simply put, our mission is to empower organizations to ensure superior results and achieve new heights of success.
