VIVA Bahrain Signs Syniverse for Data Roaming Packs and Bill Shock Prevention Solution

VIVA Bahrain Signs Syniverse for Data Roaming Packs and Bill Shock Prevention Solution Image Credit: Viva Bahrain

VIVA Bahrain, a fully owned subsidiary of the Saudi Telecommunications Company (STC) has signed an agreement with Syniverse to bring its customers a selection of new, highly-customizable data roaming packages. The solution suite, which includes Syniverse's Data Roaming Packs and Bill Shock Prevention, is designed to give the subscriber control over their data roaming options, greater insight into their roaming usage and the ability to maintain roaming costs. 

The service allows VIVA Bahrain customers to select the data packages that best suit their needs based on their usage requirements, offering pre- and post-paid users a hassle-free roaming experience. 

Saad Odeh, VIVA Bahrain Chief Wholesale and Enterprise Officer
In our continuous efforts to satisfy our customers’ needs, we seek to introduce the newest and most innovative services to the market. VIVA, in collaboration with Syniverse, allows customers to control their data usage while traveling abroad. The service offers different controlled packages in selected countries that fit the specific needs of individuals. Additionally, it allows customers to manage their costs and avoid ‘bill shock’ by alerting them via text message when they reach specific amounts of spending.

Nour Al Atassi, Regional Vice President and Managing Director, Middle East and Africa, Syniverse
Voice and messaging services have long been must-haves for mobile users, and today, data services are equally vital. Our agreement with VIVA Bahrain builds on a long and successful relationship between the two companies that includes VIVA’s use of Syniverse’s Data Clearing House solution, among many other solutions.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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