Amdocs' CES Chosen for Brazil SIM TV's Next Generation Digital Services

Amdocs, the leading provider of customer experience systems and services, announced that SIM TV, a leading broadband and cable TV provider in Brazil, has selected Amdocs CES Multi-Play Smart Pack. This pre-integrated customer care and billing solution for cable operators with convergent offerings will enable SIM TV to shorten the time to market for new offerings by enhancing its capabilities to create and support the next generation of digital broadband and Pay TV products and services.

"As we seek to expand our existing TV services and move into new lines of business, we need a  solution that  provides excellent customer care while enabling product innovation and fast time to market for future services," said Marcio Zukin, director of operations at SIM TV. "Amdocs Multi-Play Smart Pack gives us an end-to-end customer care and billing solution with the ability to manage all our lines of business, including Pay TV and broadband Internet, and easily add new ones."

"As SIM TV transitions from a traditional Pay TV market to one in which they deliver broadband Internet and other digital services, they need a convergent system to support their customers today and in the future," said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs.  "With its advanced customer management and order management capabilities, Amdocs Multi-Play Smart Pack gives SIM the power to provide seamless support to its existing customer base today, while enabling it to expand into new services and markets." 

Source - Amdocs (July 31, 2013)

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