Cisco last Thursday announced an OpenTelemetry-based integration of Cisco AppDynamics application observability and ThousandEyes network intelligence. This integration is bi-directional, with data exchanged simultaneously between both solutions, in real time.
Cisco’s solution provides insights into both the application and the network, with internet connectivity metrics for application operations and real-time application dependency mapping for network operations. The solution is automatically available without further installations, drives powerful customer digital experience monitoring from the combined application and network vantage points, and delivers differentiated business outcomes. It significantly reduces Mean Time to Resolution (MTTR), closes observability gaps with actionable recommendations and helps teams prioritize network remediation based on business impact/criticality.
Cisco’s Customer Digital Experience Monitoring solution also allows organizations to break down the barriers to meaningful collaboration that can exist between Infrastructure & Operations teams, Application Developers, SecOps and DevSecOps teams; all of whom now need to work more closely together to ensure success. This helps organizations to move fast and focus on what matters most – driving revenue, elevating user experience, managing risk and reducing costs all while reducing tool sprawl.
This bi-directional integration further strengthens Cisco’s ability to deliver world class customer digital experience monitoring especially when coupled with the industry leading Real User Monitoring (RUM) that Smartlook offers.
Liz Centoni, EVP, Chief Strategy Officer, and GM of Applications
Our customers are committed to delivering the best digital experiences for their businesses. However, as digital experiences get simpler for the consumers, they get more complex for companies. Customer Digital Experience Monitoring seamlessly brings together our industry leading application observability and our unparalleled network intelligence, so that customers can uncover all the application and network dependencies not visible before.
