TELUS has selected Cisco Hosted Collaboration Solution, a full suite of unified communications services to introduce TELUS Cloud Collaboration and TELUS Cloud Contact Centre to provide cloud-based communication and collaboration tools for enterprises in Canada. These solutions are hosted in Canada in TELUS’ Tier 3 data centres.
TELUS Cloud Collaboration offers unified communication tools like voicemail, integrated messaging, presence and instant messaging, and voice and video conferencing. TELUS Cloud Contact Centre provides scalable solution that allows businesses of any size to deploy the latest in contact centre technology,delivering an end-to-end enterprise-grade solution that can support up to thousands of agents. Both solutions allow businesses to benefit from lower upfront costs and a predictable monthly fee that scales up or down as needs change; freeing up capital to be invested in growing the business, said TELUS.
Peter Green, senior vice president and president of TELUS Business Solutions
For Canadian businesses looking for a competitive edge, cloud-based services can optimize employee productivity and improve customer service, while reducing technology expenditures. TELUS’ new cloud offerings eliminate the financial barriers to adopting best-in-class solutions, putting them within reach of businesses of any size.
Mark Kummer, vice president, service provider, Cisco Canada
By harnessing the possibilities of cloud technology, TELUS is providing its customers with innovative and cost-effective business solutions. TELUS is proving itself to be one of Canada’s most customer-focused service providers and is at the forefront of helping businesses benefit from cloud services.
