Anite, a global leader in wireless equipment testing technology, has announced that Deutsche Telekom has signed another multi-year agreement for its SAS - Anite's device interoperability test solutions.
According to Anite, SAS has been used by Deutsche Telekom for over seven years to analyse device interoperability and performance, including complex roaming scenarios, voice quality and call rejection. SAS enables the creation of customised test cases, which are used to rigorously test new device features both pre- and post- launch.
Anite said that Deutsche Telekom has experienced a reduction in customer support calls and in requests for device swaps and repairs, leading to operational savings since procuring SAS.
Ralf Mehlan, VP Terminal Integration and Validation at Deutsche Telekom
Anite's SAS offers us a flexible, simple and repeatable method of testing mobile devices and is proven to save us time, resources and money. Improving customer satisfaction is key for our business and using Anite's SAS helps identify device issues early, which can be swiftly resolved before reaching the customer.
Paul Beaver, Products Director at Anite
Anite is delighted to extend its partnership with Deutsche Telekom, a leading European mobile operator. Their continued commitment to SAS demonstrates Anite's value to mobile operators interested in enhancing the end-users' experience and customer satisfaction.
