Broadsoft, Monday announced that BT will leverage the company's BroadCloud® managed services for BT Cloud Voice - a newly launched cloud-based IP voice and Unified Communications (UC) service for business customers.
Broadsoft managed services relieves increasingly burdened IT staff from the routine, non-revenue generating tasks by offloading repetitive IT functions to BroadCloud.
BT Cloud Voice provides businesses with the flexibility to extend their core telephony services to a comprehensive range of cloud UC applications and features, including high-definition voice; conferencing; smart call handling, instant messaging and presence; cloud call recording; CRM integration and web collaboration.
BT Cloud Voice is a highly reliable and flexible business communications system and future-proofed solution for UK SMEs. Our customers expect great value and high quality products, and BT Cloud Voice delivers on both counts with BroadSoft support.
- John Thorneycroft, Commercial Managing Director, BT Business
We are thrilled that BT has selected BroadCloud to power the BT Cloud Voice offering, as it reflects an extension of a partnership focused on delivering innovative voice and Unified Communications services to businesses throughout the United Kingdom. As workforces turn increasingly mobile, businesses are looking for a flexible solution with features and applications available to users from one common platform and across multiple fixed and mobile communications devices; this is exactly what BT Cloud Voice will deliver.
- Michael Tessler, president and chief executive officer, BroadSoft