Syniverse, Thursday launched its Mobile Engagement Suite to help multinational brands to securely engage with their customers and employees anywhere, anytime, and on any mobile device. The suite is composed of two solutions – Mobile Engagement for Customers and Mobile Engagement for Employees – that help companies enhance customer acquisition and loyalty strategies through personalized, two-way communications on any mobile channel.
The suite enables companies to use subscriber data to enrich the experience for their opted-in customers through secure real-time mobile campaigns and notifications such as loyalty programs, coupons, surveys, contests and trivia.
According to Syniverse, they have to date, signed nearly 10 multinational for the Mobile Engagement Suite. Syniverse’s Mobile Engagement Suite is part of the company’s Enterprise and Intelligence Solutions (EIS) portfolio of mobile cloud solutions that enable companies to seamlessly integrate communications across multiple mobile channels.
"Syniverse’s extensive global reach to more than 6 billion connected devices made the company our first choice as a mobile solutions provider. The capabilities of the Syniverse Mobile Engagement Suite enable us to connect customers with sports fans in real time with a richer, more compelling experience anytime, anywhere.”
- Steve O’Meara, CEO, swanbay.tv
"Users have come to expect secure mobile access anytime, anywhere, which is why we created our Mobile Engagement Suite to ensure companies can exceed customer and employee expectations for instant access and two-way interactions with nearly every mobile connected person. With our extensive reach to mobile users across the globe, we enable our customers’ success with the ability to scale their mobile engagement strategies in line with their future growth while promoting and protecting their brands.”
- Dave Murashige , General Manager, Enterprise and Intelligence Solutions, Syniverse
