Guavus, a Thales company and pioneer in AI-based analytics solutions for communications service providers (CSPs), on Thursday announced that its new Service-IQ Device Management Analytics (DMA) solution has been selected by one of the largest mobile operators in Vietnam.
With the growing numbers and variety of mobile devices on their network, the operator was finding it difficult to keep up with the digital demographics of their network, especially as they prepare to roll out new 5G services.
Without immediate visibility into the device capabilities offered to their subscribers, they can’t quickly adapt to the new device technologies continually being introduced -- which could have negative effects on their Network Planning, Operations and Marketing teams, as well as their business as a whole.
They selected Guavus Service-IQ DMA because it provides the in-depth, real-time analytics their multiple stakeholders need to understand the capabilities and behaviors of all the devices connected to their network. It provides the instant mobile device insights they need to make data-driven decisions on network rollout and marketing strategies while being able to better identify suspicious behavior and potential fraud.
Guavus CEO Alex Shevchenko
It’s been great to see so many operators globally deploying Service-IQ DMA, for many of the reasons expressed by this new customer. To successfully execute on their customer-centric business and operations strategies and roll out 5G, they need the ability to gain real-time insights on 5G-capable device adoption and distribution.
