- Ericsson announced on Tuesday that it has secured a five year contract with Vodafone India for its Charging System. Ericsson has replaced their legacy system across two of its operating circles and is working on five more circles to cover 75 million of its prepaid customers.
- Ericsson said that the new charging solution will enable new services such as flexible refill, community charging and real time balance notifications to allow for better segmentation to drive higher revenue-generating services for Vodafone India. The solution also enables customers to be able to adjust their plans themselves, improving their overall customer experience.
Ericsson also notes that the solution offers a dense computing platform, which can process almost double the traffic compared to the legacy solution, reducing datacenter space and energy requirements.
"The fast-maturing Indian mobile internet consumers expect greater control and flexibility on the kind of services they want to consume, when they want to consume and how they would like to pay for it. The one size fits all and tiered pricing models for services are being fast replaced by a need for personalized services. We have deployed the Ericsson Charging system to meet these changing needs of our customers."
- Vishant Vora, Director - Technology, Vodafone India
"Our solution creates greater monetization opportunities while simultaneously reducing the overall service activation, management and delivery costs. More importantly, it also provides Vodafone the flexibility to maintain one convergent system across all services, networks and payment methods."
- Chris Houghton, Head of Ericsson Region India