Singapore's M1 is using CSG’s cloud-based Digital Wholesale solution to streamline its business and seamlessly manage traffic without sacrificing quality, announced CSG on Wednesday.
With CSG’s wholesale cloud platform at the heart of its intercarrier operations, M1 is re-envisioning how it interacts with customers for future growth and leveraging modernisation to drive down costs and improve margins.
CSG Digital Wholesale is the most widely deployed wholesale telecoms management system in the world, helping more than 150 customers reduce their costs without compromising quality. These capabilities help operators advance their market responsiveness and deliver competitive strategies that power advanced customer experiences while taking the complexity out of wholesale relationship management.
Nathan Bell, Chief Digital Officer, M1
What truly sets CSG apart is their ability to understand our intercarrier customer needs. CSG’s hands-on support throughout our implementation and their extensive experience in revenue management represent the best-in-class solution we need to go beyond connectivity and deliver game-changing results for our wholesale customers.
Ian Watterson, Head of CSG’s Asia-Pacific business
CSG’s public cloud platform enables M1 to accelerate their digital transformation and leverage the scalability and flexibility of the cloud to future-proof their business. Our long-standing relationship and in-depth knowledge of M1’s business and their customers’ needs have been the keys to success for this implementation, ensuring business continuity and an on-time deployment.
