CSG Systems International yesterday announced that it has expanded and extended its relationship with Comcast Cable to provide residential billing services until June 30, 2019. The contract will see Comcast adding approximately 2.3 million residential customers onto the CSG billing solution in early 2015.
CSG provides its end-to-end, pre-integrated customer care and billing solution to approximately two-thirds of Comcast’s existing residential customers.
"We are extremely pleased with Comcast’s decision to expand its relationship with CSG. This is the result of 20 years of hard work, operational excellence and intercompany cooperation as Comcast has evolved to one of the premier providers of content and communications in the new digital era. Through the years, we have enjoyed the opportunity to work side-by-side as Comcast has launched new products and services aimed at giving the customer more choice and control.”
- Peter Kalan, President and CEO, CSG International
"As we continue to innovate and bring new products and services to market, we want to make it easier for customers to interact with us. CSG has been a great partner and this new agreement will help us provide more consistent customer interactions by creating opportunities to standardize and streamline our back-office operations.”
- Scott Alcott, CIO, Comcast Cable
