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UK Residential Developer Inks Deal with BT to Support Digital Customer Journey

UK Residential Developer Inks Deal with BT to Support Digital Customer Journey Image Credit: BT

BT said it has been awarded a multi-million-pound contract with leading housebuilder Avant Homes supporting the digital transformation of its business during the ongoing Covid-19 pandemic.

Based in Chesterfield, Avant Homes Group is one of the leading private developers of residential property in the UK. 

The partnership has already seen BT deploy new technology to allow agile working for Avant Homes sales and customer service workforce during the last 12 months. The investment also allows the developer to further improve its customer journey for new reservations and viewings. 

 

For the next phase of the partnership, BT is providing a cloud-based solution that simplifies the management and operations across Avant Homes’ five regional offices located in Scotland, North East, Yorkshire, and the Midlands, as well as its group head office operation and all development locations.

The solution includes 5G mobile access for all Avant Homes employees offering fast, reliable Internet. It uses EE’s Rapid Site technology to set up a virtual office or contact point from almost anywhere. The managed service combines BT’s leading fixed network, with EE’s mobile network to deliver operational efficiencies for the housebuilder whilst empowering its employees with ultrafast connectivity on demand.

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Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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