Netcracker Technology on Tuesday announced that Turkcell has completed the next phase of its OSS transformation as part of an ongoing engagement leveraging Netcracker’s suite of Digital OSS solutions.
Turkcell is a leading mobile and fixed operator in Turkey, with almost 47 million subscribers across 5 countries.
The project will provide a critical, end-to-end view of Turkcell’s network as it begins providing 5G and advanced digital services with digital twin network capabilities.
Previously, Netcracker worked with Turkcell to deploy IP/MPLS networks, broadband aggregation networks and GPONs across physical and service layers while enabling FTTB (fiber-to-the-building) network deployment and CRM integration.
This most recent phase encompasses several new enhancements, such as network inventory management, migration of network resources for residential customer services from legacy inventory management systems as well as auto-discovery and reconciliation. It also includes the creation of a joint delivery team to implement change requests based on network improvement and growth using Agile methodology.
As a result, Turkcell will be able to improve service continuity and quality through increased insight into its network, thereby preventing service outages and significantly streamlining the installation, support and cancellation processes. The upgrades will also enable Turkcell to automate operations and planning, allowing for more efficient resource utilization in response to specific events and alarms.
Kerem Kiziltunc, Director at Turkcell
Our investments in a new user interface and streamlined service fulfillment process will allow us to decommission legacy systems faster.
Yaniv Zilberman, Vice President of Sales, Europe, at Netcracker
Turkcell is a pioneer in the mobile space, and we are honored to play a critical part in their move towards 5G and the advanced services it will enable.
