PCCW Solutions, the IT services flagship of PCCW and StarHub have entered a strategic technology partnership that will optimize StarHub's Information Technology (IT) operations, lower costs and accelerate its technology transformation.
The companies will work together and leverage each other's deep industry and technical domain expertise to deliver meaningful user experiences for customers' evolving needs.
As part of StarHub's overall strategic transformation journey to accelerate its digitalization efforts, PCCW Solutions was selected as its IT technology transformation partner. This partnership will lead to rationalization of legacy IT platforms and systems, and the delivery of agile, new IT capability to enable simplification of processes and operations. This will result in enhanced customer experience and quicker time to market.
PCCW Solutions will leverage its extensive telecom experience to operate StarHub's IT applications and infrastructure. The ambitious transformation program will modernize StarHub's IT landscape by adopting several agile and digital technologies in areas like data virtualization, artificial intelligence, low-code, DevOps, analytics and 5G.
As part of the partnership, a team of technology talent from StarHub will transfer to PCCW Solutions. StarHub's in-house IT team will continue to be responsible for developing and implementing IT strategy and architecture, safeguarding cybersecurity and supporting strategic projects.
Ramez Younan, MD of PCCW Solutions
I am also confident that the partnership of StarHub and PCCW Solutions will bring telecom technologies and IT closer, the way it should be, and will accelerate innovation and data-driven business decisions to satisfy the ever increasing expectations and needs of StarHub's customers.
Peter Kaliaropoulos, CEO, StarHub
As we are expediting digitalization and transiting into a more agile, efficient and customer-centric company, we are delighted to team up with PCCW Solutions.