Korea’s LG U+ Taps Comarch OSS for Mobile and Fixed Network Monitoring

Comarch announced that South Korean Operator LG U+ is monitoring their mobile and fixed network using its OSS Suite.

The Comarch OSS implementation started in June 2019, and was split into number of phases focusing on:

 - the mobile network, including the newly deployed 5G network, NB-IoT, as well as the current 4G infrastructure

 - the fixed network, covering technologies such as fiber, copper, HFC, IP/MPLS and DWDM

 - legacy and virtualized networks - business services such as mobile access, fixed access, leased lines, VoD and VoIP.

LG U+ users across Operations Management Center (OMC) and Customer Care received a comprehensive platform covering network and service assurance processes, including data analytics, fault management, service monitoring, performance management, service quality management, customer experience management, incident management, problem management, change management, network auto-discovery & reconciliation, and configuration management.

Combined with the Comarch Network Inventory Management system, launched on production in September 2019, the new solution paves the way towards zero-touch network and service management.

This is the final step toward a comprehensive migration, being supported by the LG CNS as an integrator, from the LG U+ in-house solution to a modern and comprehensive telco ecosystem. In preparation for the 5G network deployment, Comarch ensured the efficiency of future fulfillment processes for 5G services, automated network management, and provided support for network virtualization and new tools to create logical connectivity layers.

The delivery of Comarch OSS, which comprises close to 20 modules, empowered LG U+ with a world-class, integrated solution enabling the efficient management of services delivered via mobile and fixed networks.