Centina Systems, a leading provider of network performance management solutions for communications service providers (CSPs) worldwide, has clinched a deal with a Tier 1 CSP in Asia to deploy its NetOmnia™ suite. The solution provides real-time end-to-end visibility of its network, improved troubleshooting and problem resolution, and better customer experience.
According to Centina System, the Tier 1 CSP has selected the solution suite to enhance the company’s entire infrastructure and to empower its operations staff with actionable network performance analytics to help dramatically reduce operating costs and improve customer experience. In addition, the solution is selected to improve network performance, reduce customer support calls and provide end-to-end service visibility to improve customer experience.
"We are honored this leading Asian provider has deployed Centina’s solutions to improve the overall customer experience. With the most important focus in today’s ultra-competitive communications market being the customer, NetOmnia™ offers the must-have tools to provide superior customer service and top-quality network performance while managing real-time, end-to-end services.”
- Anand Gonuguntla, Co-Founder and CEO, Centina Systems
