Online Banking, Language Barrier Among Reasons Customers Prefer Home SIM for Roaming, says Omantel Study

Online Banking, Language Barrier Among Reasons Customers Prefer Home SIM for Roaming, says Omantel Study Image Credit: Omantel

Through its wholesale arm, Omantel builds partnerships with various operators worldwide and it strives to negotiate the best roaming charges and offers for its customers. The company boasts connectivity to more than 200 countries through agreements with nearly 690 operators.

While many opt for a local sim-card, others prefer to take along their home sim-card even if a local sim-card is easily available, and they have good reasons to do so. To get a better understanding on why to carry a home sim-card while away of home, Omantel has talked to a number of its trip-savvy customers.

"I usually use a bank card to make payments while traveling and avoid carrying much cash. Having my roaming enabled home sim-card makes it easier for me to track purchases and stay alerted of any deductions from my account through SMS,” said a customer. "At many times, an OTP number is required to complete transaction, this is yet another reason why I take my home sim-card with me. It is also very helpful for mobile banking."

“I’m an owner of a small business and a frequent traveler. Initially, I used to have a local number in the countries I visit most and share it with my clients. Not only that I ended up with plenty of numbers, I also noticed that I had been losing orders from significant clients as they didn’t want to bear the costs of international calls,”  said another customer.

“There were times when I struggled to top up a local sim-card due to a language barrier. This is why I always carry my home sim-card along, it spares you the trouble of searching a local sim-card when you have just set foot in a new destination and there is an absolute need to make that one phone or text message, e.g. to your host or pick-up service.” said another customer. Moreover, “You don’t have to worry about losing any of your accounts’ passwords that are registered with your mobile number, including your email, as you can simply retrieve it through SMS verification.” he added.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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