Amdocs to Deliver Automation, AI and ML Tools to Sky Italia under Managed Services

Amdocs to Deliver Automation, AI and ML Tools to Sky Italia under Managed Services Image Credit: peshkov/

Sky Italia, a leading satellite TV service provider and broadcaster in Italy, selected Amdocs to modernize its digital monetization operations under a multi-year managed services agreement.

This agreement follows a separate multi-year managed services agreement signed last year between the companies for the delivery of an Amdocs open network solution.

Under the new agreement, Amdocs will deliver its market-leading Smart Operations (SmartOps) managed services to Sky Italia, including advanced automation, artificial intelligence and machine-learning tools and ongoing application development leveraging DevOps methodologies, all under predefined, key business performance indicators. As a result, Sky Italia will be able to enhance customer experiences and operational efficiencies, as well as continuously identify new areas for improvement.

Gabriele Scarponi, CIO, Sky Italia
We are now expanding our relationship to also include ongoing operation and enhancement of these systems using the most advanced tools and methodologies. 

Gary Miles, CMO, Amdocs
With Amdocs SmartOps, part of our amdocsONE portfolio of open and dynamic solutions and services, Sky Italia will be well poised to introduce enhanced customer experiences, smart monetization and improved time to market of new services.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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