Malaysia's Digi has introduced dedicated business retail advisors, Digi Business Experts (DBEs) in all its 30 retail stores nationwide to support SME owners to take their business digital.
Specially trained with relevant information on business digitalisation and relevant products and services, these DBEs are able to consult walk-in SME owners who may be looking for more input or recommendations on business solutions that will enable them to grow their businessin an efficient manner.
The Digi Store in Bangsar Shopping Centre will be the first to introduce a dedicated Digi Business corner where interested SMEs can find out more about the different digital products and solutions that can help them grow their business with the rest of Digi stores to follow suit in the coming months. In the meantime, two full time DBEs are stationed at each of these 30 stores to assist interested walk-ins.
Currently, the Digi Business suite comprises solutions that cater to businesses of various industries that can be customised to best suit their needs. These solutions include internet connectivity plans such as Go Digi and Go Digi WiFi; intelligent GPS tracking and fleet management system iFleet; virtual business telephone system OMNI, cloud-based POS system KryptoPOS; a machine-to-machine (M2M) platform to optimise business processes as well as leased line connectivity solutions including SD-WAN and private VPN solutions.