Vodacom Tanzania has expanded its partnership with Optiva for utilization of Optiva Charging Engine and Policy Control (PCRF).
The multiyear agreement enables Vodacom Tanzania to upgrade its current platform and support and take another step toward leveraging Optiva’s cloud-native BSS architecture. This will enable the Operator to launch innovative campaigns, promotions and digital services that have fulfilled market demand and countered cost-driven market disruption.
As the leading CSP in Tanzania serving over 12.4 million customers, Vodacom Tanzania differentiates itself with the best quality, coverage and superior customer experience. They have been utilizing Optiva solutions for more than 10 years to help them successfully remain ahead of their competition.
This expansion and upgrade allow them to quickly launch new, flexible and personalized products and services engineered to capture additional market share and deliver enhanced customer experiences.
Hisham Hendi, CEO, Vodacom Tanzania
Optiva and Vodacom Tanzania have been long-standing partners, and this agreement further strengthens our ties. Optiva’s solutions, with the leading cloud-native architecture, and our close working collaboration allow us to capture the market opportunities faster and stay ahead of our competition.
Danielle Royston, CEO, Optiva
By working closely with our customers to understand their business, our focus on Customer Success helps them to grow their subscriber base and win in their markets.
