Orange Business Services is enhancing its Visibility-as-a-Service offer to help businesses take the guesswork out of their end-to-end application performance measurement.
The solution provides a solid foundation for business transformation by ensuring that the end-user experience is optimized with the rollout of new solutions, such as SD-WAN or full-scale cloud migration.
The solution is based on Riverbed’s SteelCentral Aternity technology, which allows true end-to-end performance monitoring of the digital experience right down to the end-user’s device in any complex global IT infrastructure. This is the first time the technology is available as a managed service offering from any global service provider worldwide.
By including the end-user device in the application performance monitoring solution, IT departments can accurately pinpoint and solve issues, reducing finger pointing between different departments. It even allows them to identify potential performance issues before the user notices them. They can then take proactive steps to fix issues in the device, application or infrastructure, which reduces calls to the support desk and improves the overall digital and end-user experience.