Netcracker this week announced the expansion of its existing partnership with Shaw Communications to support OSS/BSS and streamline product order and inventory tracking services.
Shaw Communications is the fourth largest wireless communication service provider in Canada and is also a leading cable operator in Western Canada.
As part of the program, Netcracker will help support Shaw's operations in a variety of ways, including Customer Order Management, Service Order Management, Order Entry, Product Catalog, Service Catalog, Product Lifecycle Management, Resource Inventory, Number Management and Discovery & Reconciliation offerings.
Alex Kislik, VP of Business Management Applications, Shaw Communicaions
Leveraging Netcracker's knowledge and expertise helps us further automate our processes to efficiently connect our customers to the products they want and need.
Rohit Aggarwal, GM of North America, Netcracker
We are excited to extend and expand our relationship with Shaw and support them as they evolve their processes and operations that are necessary to continuously improve the customer experience.