Telefónica Spain Taps Nokia Deepfield Analytics to Improve CX

Telefónica Spain Taps Nokia Deepfield Analytics to Improve CX Image Credit: VicW/Bigstockphoto.com

Nokia announced Telefónica Spain will use the Deepfield Cloud Intelligence analytics solution to improve user experience and troubleshoot content delivery in real time. Nokia Deepfield will equip Telefónica Spain with previously unattainable visibility into application and service traffic on its network. This provides vital, data-driven insight and analytics into the capacity being used and enables automated actions to significantly improve service assurance and performance.

Telefónica is relying on Nokia Deepfield software for its automated cloud and network analytics for real-time, actionable insights on network performance and quality of experience. Nokia Deepfield provides Telefónica with view of each network path and the aggregated traffic running to and through it with Nokia's unique Cloud Genome technology, which tracks more than 50,000 popular cloud applications and over-the-top services. The insights provided by Nokia Deepfield allow network engineers to quickly adapt to changes in application demand and fluctuating traffic patterns by supporting advanced IP network engineering and assurance use cases with automation

Javier Gutierrez, Director of Strategy and Network and IT Development, Telefonica Spain
Telefónica is transforming its IP network (Fusión network as it has been named), to introduce automation capabilities. A detailed knowledge of network and service performance, in real-time, is required to truly achieve the benefits of automation.

Kevin Macaluso, GM of Nokia Deepfield
By correlating the Deepfield Cloud Genome "map of the internet" with telemetry network data, Nokia provides operators with visibility into video services and cloud applications performance throughout their network, all in software - without the need for expensive probes, taps and monitors in the network itself. 

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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