Maxcom, an integrated, quad-play communications service provider serving key metropolitan markets in Mexico, has selected NetCracker to deliver a large-scale OSS transformation, replacing their existing third-party OSS solution. The transfomation to NetCracker’s end-to-end, next-generation OSS solution is expected to enable Maxcom to strengthen its control over network resources and service provisioning processes, driving greater service fulfillment accuracy across its territories and reducing its network-related OpEx and CapEx.
Netcraker said that Maxcom will also use a variety of NetCracker professional services, including solution design, analysis and configuration; data migration; testing; and integration with a range of systems including CRM, number portability and network elements for activation. Netcraker's OSS solution porfolio offered to Maxcom includes Resource Inventory, Service Inventory, Service Information Management, Service Order Management, Service Activation and Service Problem Management solutions. These solutions will accelerate Maxcom’s order fulfillment and new service introduction processes.
“NetCracker was the clear choice as our strategic OSS partner given its leading-edge solutions and unmatched track record of successful transformations. With the new capabilities NetCracker will enable for Maxcom, we can boost time to market, enhance resource utilization and reduce OpEx and CapEx to improve return on investment.”
- Miguel Ceballos, COO, Maxcom
“We are excited to help Maxcom gain significant competitive advantages through leveraging NetCracker’s innovation and experience. Consumers and businesses across Mexico will benefit from Maxcom’s deployment of next-generation services and network technologies, which will optimize customer experience.”
- Sylvain Seignour, Vice President Americas, Netcraker Technology
