Spark NZ Use Splunk Software to Help Monitor Mobile Towers

3 months ago
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Spark NZ Use Splunk Software to Help Monitor Mobile Towers Image Credit: Splunk Software

Spark New Zealand is using Splunk software to help monitor mobile towers and keep broadband internet flowing to millions of New Zealand citizens and thousands of New Zealand businesses, from large enterprises to government.

Spark New Zealand, one of New Zealand’s largest public companies, uses Splunk Enterprise and Splunk Enterprise Security (ES) to gain end-to-end visibility into all IT and security layers of the organization.

Splunk is supporting many of Spark’s products and services, from its Consumers, Business and Wholesale Segment Tribes. The insights gained from Splunk solutions support internal business functions, in addition to improving customer care. Real-time status updates on both mobile and broadband networks allow Spark to identify and remedy issues before customers experience a delay in service or connectivity. As a result, Spark’s IT operations have improved risk mitigation and are able to refine their security posture by reducing the number of products deployed on the network, said Splunk.

Niall Fitzgerald, Lead for IT Applications, Spark
Spark’s use of Splunk has increased over time, and we plan to continue to expand it for multiple use cases across the business, including our business, IT and security operations.

Simon Eid, Area VP, ANZ, Splunk
Spark is keeping its customer-facing services and internal infrastructure online and secure by knowing what’s happening with its data at any given moment. Splunk is proud to work with Spark to help it provide its customers with a quality, memorable service.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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