Russian cable operator, ER-Telecom has selected Netcrackers Digital BSS as part of its digital transformation.
ER-Telecom will use Netcrackers BSS suite to reduce time-to-market for new products, centralize and consolidate core processes and systems, and improve customer experience by creating an ecosystem of compelling digital products and services.
ER-Telecom Holding selected Netcrackers Digital BSS, comprised of Digital Marketplace, Customer Channel Management, Sales & Marketing Management, Customer & Partner Management, Revenue Management, Product Management and Hybrid Service & Resource Management offerings.
Netcrackers solutions will enable ER-Telecom Holding to replace disparate and distributed BSS solutions that operate as separate systems with a single platform, simplifying and standardizing the configuration and billing processes across the organization. Similarly, Netcrackers Digital Marketplace will help improve customer experience by reducing time-to-market for new digital business services, enabling self-service channels and allowing ER-Telecom Holding to offer a broader set of services comprised of its own offerings as well as those from partners.