Russian cable operator, ER-Telecom has selected Netcrackers Digital BSS as part of its digital transformation.
ER-Telecom will use Netcrackers BSS suite to reduce time-to-market for new products, centralize and consolidate core processes and systems, and improve customer experience by creating an ecosystem of compelling digital products and services.
ER-Telecom Holding selected Netcrackers Digital BSS, comprised of Digital Marketplace, Customer Channel Management, Sales & Marketing Management, Customer & Partner Management, Revenue Management, Product Management and Hybrid Service & Resource Management offerings.
Netcrackers solutions will enable ER-Telecom Holding to replace disparate and distributed BSS solutions that operate as separate systems with a single platform, simplifying and standardizing the configuration and billing processes across the organization. Similarly, Netcrackers Digital Marketplace will help improve customer experience by reducing time-to-market for new digital business services, enabling self-service channels and allowing ER-Telecom Holding to offer a broader set of services comprised of its own offerings as well as those from partners.
Elena Ventslavovich, Director for B2B Business, ER-Telecom
We selected Netcrackers digital enablement solution because of its industry-proven ability to deliver the capabilities that companies like us need in order to evolve into digital service providers.
Sylvain Seignour, Chief Customer Officer, Netcracker
The need for operators to become digital service providers is more real today than ever, and bringing core systems into the next generation is one of the foundational pillars of that critical transformation.
