Ribbon Communications’ Kandy Platform Powers AT&T's New API Marketplace

3 months ago
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Ribbon Communications’ Kandy Platform Powers AT&T's New API Marketplace Image Credit: TeroVesalainen/Bigstockphoto.com

AT&T launched Application Programming Interfaces (APIs) Marketplace which provides businesses pre-packaged software code to embed in their websites and applications, enabling simpler, faster and more efficient ways to communicate with customers in near real-time.

With AT&T API Marketplace, businesses can easily add or upgrade services to their websites, such as click-to-connect voice, video and text as well as 2-factor authentication, conferencing, virtual directories and contact center, says AT&T. These communication APIs give businesses the tools they need to provide potential customers and existing users the customer service capabilities they desire. 

Built on Ribbon Communications’ Kandy platform, the AT&T API Marketplace offers turnkey applications and self-service APIs for developers to create custom applications. 

The developer-friendly model enables AT&T to regularly add new APIs to the AT&T API Marketplace, making more capabilities available to businesses. As 5G technology becomes more widespread, the AT&T API Marketplace will help businesses create video-intensive apps via next-generation wireless technology, says the Operator.

Roman Pacewics, Chief Product Officer, AT&T Business
Even the largest enterprises struggle with securing the time and resources needed to deploy capabilities that can enhance customer service and create personalized experiences.  today’s omnichannel communications environment, customers expect timely responses.

Courtney Munroe, Group VP of Worldwide Telecommunications Research, IDC
The AT&T API Marketplace underscores the company’s overall strategy helping businesses drive tangible business outcomes through the depth and breadth of communication and collaboration solutions.

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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